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Terms and Conditions

This website is operated by Dance Active. By using this website you agree to the following terms and conditions:


Collection in store is free, or we can mail the item to you as priced on each order. We do send items internationally (and usually this is not an issue) however you remain responsible for any importation issues / charges that might be imposed by your country. We strive to dispatch orders received before 12 noon on the same day, but this is not a guarantee! Please note that we use 2nd class postage which is usually 2 days after dispatch. There is a link you can click on your order confirmation to track your order. Our website is linked to our inventory system so that you know if your chosen item is available, however from time to time we might be out of stock due to a system error or other reason in which case we will notify you of an expected dispatch date, and you will then have the option to cancel your order for a full refund if you prefer not to wait.


Prices quoted are inclusive of VAT but exclusive of delivery charges. Prices listed by the seller are without obligation and are subject to alteration whether or not the order has been acknowledged. If the order has been acknowledged we will inform you of the correct price and give you the opportunity to cancel the order. On occasion, the prices payable and promotions offered in respect of goods advertised on the website may differ from those prices and promotions offered at the same time in-store. We are under no obligation to honour any in-store price or promotion in the event that they differ from those on the website. Similarly, our store is under no obligation to honour any website price or promotion in the event that they differ from those in-store.


Any unwanted items must be sent back within 7 days of receipt, at the customer's expense, in the original packaging and condition, with tags still attached, unworn, and with the original receipt. The cost of the return is borne by the person returning the goods. Any refunds only include the total of goods sent, and not the delivery or other charge(s). All tights, socks, underwear and hair accessories are final sales due to hygiene reasons. We will not charge a restocking fee for returned items.

Goods remain the responsibility of the person returning them until safely received at Dance Active. We recommend using recorded delivery as we cannot accept responsibility for mislaid goods.

Pointe Shoes

Our staff in the Dance Active shop are trained Bloch pointe shoe fitters. We always suggest a private fitting with a trained pointe shoe fitter which we are happy to do in the Dance Active shop. We might offer pointe shoes for sale on this website, however by purchasing pointe shoes online, you the purchaser confirm that you are purchasing pointe shoes on the understanding that it is a replacement shoe of the same manufacturer, style, size and width that you have been fitted with by a trained pointe shoe fitter within the last 6 months. If in any doubt about the importance of this please do contact us. Never wear pointe shoes that do not fit properly.


Dance Active is committed to protecting your privacy. We will only use information collected by whatever means lawfully and in accordance with the Data Protection Act 1998. We do not pass your personal information on to third parties. All transactions that you initiate with Dance Active on this web site are confidential. We will collect information about you for two main reasons: To process your online order, and to provide you with the most efficient possible service. The information collected will also be used to personally keep in touch and let you know of any offers, sales or promotions that we are carrying out (if you have selected to receive these emails/newsletters).


These Terms and Conditions of Sale shall be governed by the laws of England and you agree to submit to the non-exclusive jurisdiction of the English courts. We are required by law to inform you that sales can be concluded in English only and that no public filing requirements apply.

Mirella Sansha Dansez Katz Roch Valley Bloch Pineapple Belle
Dance Active For Those Who Love To Dance - Thu Jan 24 05:02:40 GMT 2019 [web3]